/* ─── TOKENS ─────────────────────────────────────────────────────────── */
:root {
    --c-bg: #FAFAF9;
    --c-surface: #FFFFFF;
    --c-border: #E8E6E1;
    --c-border-light: #F0EEE9;
    --c-text-primary: #18181B;
    --c-text-secondary: #6B7280;
    --c-text-muted: #9CA3AF;
    --c-accent: #1A6B4A;
    --c-accent-light: #E8F5EF;
    --c-accent-hover: #155E3E;
    --c-amber: #D97706;
    --c-amber-light: #FEF3C7;
    --c-danger: #DC2626;
    --c-danger-light: #FEF2F2;

    --r-sm: 6px;
    --r-md: 10px;
    --r-lg: 16px;
    --r-xl: 24px;
    --r-2xl: 32px;
    --r-full: 100px;

    --sh-xs: 0 1px 2px rgba(0, 0, 0, .05);
    --sh-sm: 0 1px 3px rgba(0, 0, 0, .08), 0 1px 2px rgba(0, 0, 0, .04);
    --sh-md: 0 4px 12px rgba(0, 0, 0, .08), 0 2px 4px rgba(0, 0, 0, .04);
    --sh-lg: 0 12px 32px rgba(0, 0, 0, .10), 0 4px 8px rgba(0, 0, 0, .04);

    --font-display: 'Sora', 'Inter', sans-serif;
    --font-body: 'Inter', sans-serif;
    --nav-h: 56px;
}

[data-theme="dark"] {
    --c-bg: #111110;
    --c-surface: #1C1C1A;
    --c-border: #2A2A28;
    --c-border-light: #232321;
    --c-text-primary: #F4F3F0;
    --c-text-secondary: #A09F99;
    --c-text-muted: #6B6A64;
    --c-accent: #22C278;
    --c-accent-light: #0D2B1F;
    --c-accent-hover: #1EAA69;
    --c-amber: #F59E0B;
    --c-amber-light: #1F1500;
    --c-danger: #F87171;
    --c-danger-light: #1F0A0A;
    --sh-xs: 0 1px 2px rgba(0, 0, 0, .2);
    --sh-sm: 0 1px 3px rgba(0, 0, 0, .3);
    --sh-md: 0 4px 12px rgba(0, 0, 0, .4);
    --sh-lg: 0 12px 32px rgba(0, 0, 0, .5);
}

/* ─── RESET ──────────────────────────────────────────────────────────── */
*,
*::before,
*::after {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
}

html {
    scroll-behavior: smooth;
    -webkit-text-size-adjust: 100%;
}

body {
    font-family: var(--font-body);
    background: var(--c-bg);
    color: var(--c-text-primary);
    line-height: 1.6;
    -webkit-font-smoothing: antialiased;
    transition: background .2s, color .2s;
    overflow-x: hidden;
}

img {
    display: block;
    max-width: 100%;
}

a {
    color: inherit;
    text-decoration: none;
}

ul {
    list-style: none;
}

button {
    cursor: pointer;
    font-family: inherit;
    border: none;
    background: none;
}

/* ─── NAV ─────────────────────────────────────────────────────────────── */
.nav {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    z-index: 200;
    height: var(--nav-h);
    background: rgba(17, 17, 16, .95);
    backdrop-filter: blur(16px);
    -webkit-backdrop-filter: blur(16px);
    border-bottom: 1px solid var(--c-border);
    transition: background .2s;
}

[data-theme="light"] .nav {
    background: rgba(250, 250, 249, .92);
}

.nav-inner {
    display: flex;
    align-items: center;
    justify-content: space-between;
    height: 100%;
    max-width: 1120px;
    margin: 0 auto;
    padding: 0 20px;
}

.nav-logo {
    display: flex;
    align-items: center;
    gap: 9px;
    font-family: var(--font-display);
    font-size: 17px;
    font-weight: 700;
    color: var(--c-text-primary);
    letter-spacing: -.02em;
}

.nav-logo-mark {
    width: 30px;
    height: 30px;
    background: var(--c-accent);
    border-radius: 7px;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.nav-logo-mark svg {
    width: 16px;
    height: 16px;
}

.nav-links {
    display: flex;
    align-items: center;
    gap: 2px;
}

.nav-link {
    font-size: 13px;
    font-weight: 500;
    color: var(--c-text-secondary);
    padding: 5px 10px;
    border-radius: var(--r-sm);
    transition: color .12s, background .12s;
}

.nav-link:hover {
    color: var(--c-text-primary);
    background: var(--c-border-light);
}

.nav-link.active {
    color: var(--c-accent);
    background: var(--c-accent-light);
}

.nav-actions {
    display: flex;
    align-items: center;
    gap: 6px;
}

.nav-theme-btn {
    width: 32px;
    height: 32px;
    border-radius: var(--r-sm);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--c-text-secondary);
    border: 1px solid var(--c-border);
    transition: all .12s;
}

.nav-theme-btn:hover {
    color: var(--c-text-primary);
    border-color: var(--c-text-muted);
}

.nav-menu-btn {
    display: none;
    width: 32px;
    height: 32px;
    border-radius: var(--r-sm);
    align-items: center;
    justify-content: center;
    color: var(--c-text-primary);
    border: 1px solid var(--c-border);
}

.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 7px;
    font-size: 13px;
    font-weight: 600;
    border-radius: var(--r-md);
    padding: 8px 16px;
    transition: all .15s ease;
    white-space: nowrap;
    line-height: 1;
}

.btn-primary {
    background: var(--c-accent);
    color: #fff;
    box-shadow: 0 1px 2px rgba(0, 0, 0, .12), inset 0 1px 0 rgba(255, 255, 255, .12);
}

.btn-primary:hover {
    background: var(--c-accent-hover);
    transform: translateY(-1px);
    box-shadow: var(--sh-md);
}

.btn-secondary {
    background: var(--c-surface);
    color: var(--c-text-primary);
    border: 1px solid var(--c-border);
    box-shadow: var(--sh-xs);
}

.btn-secondary:hover {
    border-color: var(--c-text-muted);
}

.btn-lg {
    font-size: 15px;
    padding: 13px 28px;
    border-radius: var(--r-lg);
}

/* mobile drawer */
.nav-mobile {
    display: none;
    position: fixed;
    top: var(--nav-h);
    left: 0;
    right: 0;
    background: var(--c-surface);
    border-bottom: 1px solid var(--c-border);
    padding: 16px 20px 20px;
    z-index: 199;
    box-shadow: var(--sh-lg);
}

.nav-mobile.open {
    display: block;
}

.nav-mobile-links {
    display: flex;
    flex-direction: column;
    gap: 4px;
    margin-bottom: 16px;
}

.nav-mobile-link {
    font-size: 15px;
    font-weight: 500;
    color: var(--c-text-secondary);
    padding: 10px 12px;
    border-radius: var(--r-sm);
    display: block;
}

.nav-mobile-link:hover {
    background: var(--c-bg);
    color: var(--c-text-primary);
}

.nav-mobile-link.active {
    background: var(--c-accent-light);
    color: var(--c-accent);
}

.nav-mobile-actions {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.nav-mobile-actions .btn {
    width: 100%;
    font-size: 15px;
    padding: 12px 20px;
    border-radius: var(--r-lg);
}

/* ─── PAGE ────────────────────────────────────────────────────────────── */
.page-wrap {
    max-width: 1120px;
    margin: 0 auto;
    padding: calc(var(--nav-h) + 48px) 20px 80px;
}

/* ─── HERO ────────────────────────────────────────────────────────────── */
.help-hero {
    position: relative;
    background: var(--c-surface);
    border: 1px solid var(--c-border);
    border-radius: var(--r-2xl);
    overflow: hidden;
    margin-bottom: 40px;
    box-shadow: var(--sh-sm);
}

.help-hero-bg {
    position: absolute;
    inset: 0;
    background: linear-gradient(135deg, var(--c-accent) 0%, #0a4a30 50%, #1a1a18 100%);
    opacity: 1;
}

[data-theme="light"] .help-hero-bg {
    background: linear-gradient(135deg, #1A6B4A 0%, #0d3d27 60%, #f0f0ee 100%);
}

.help-hero-pattern {
    position: absolute;
    inset: 0;
    background-image: radial-gradient(circle at 20% 50%, rgba(255, 255, 255, .06) 0%, transparent 60%),
        radial-gradient(circle at 80% 20%, rgba(255, 255, 255, .04) 0%, transparent 50%);
}

.help-hero-inner {
    position: relative;
    z-index: 1;
    padding: 56px 40px 52px;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
}

.help-hero-eyebrow {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    background: rgba(255, 255, 255, .12);
    border: 1px solid rgba(255, 255, 255, .18);
    padding: 4px 12px;
    border-radius: var(--r-full);
    font-size: 11px;
    font-weight: 600;
    letter-spacing: .08em;
    text-transform: uppercase;
    color: rgba(255, 255, 255, .85);
    margin-bottom: 20px;
}

.help-hero-eyebrow-dot {
    width: 5px;
    height: 5px;
    border-radius: 50%;
    background: #22C278;
}

.help-hero-title {
    font-family: var(--font-display);
    font-size: clamp(28px, 4vw, 42px);
    font-weight: 700;
    letter-spacing: -.04em;
    line-height: 1.15;
    color: #fff;
    margin-bottom: 10px;
}

.help-hero-sub {
    font-size: 15px;
    color: rgba(255, 255, 255, .65);
    max-width: 420px;
    line-height: 1.6;
    margin-bottom: 32px;
}

/* Search */
.help-search-wrap {
    width: 100%;
    max-width: 560px;
    position: relative;
}

.help-search-icon {
    position: absolute;
    left: 18px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--c-text-muted);
    pointer-events: none;
    flex-shrink: 0;
}

.help-search-input {
    width: 100%;
    padding: 16px 52px 16px 52px;
    border-radius: var(--r-lg);
    border: 1.5px solid rgba(255, 255, 255, .18);
    background: rgba(255, 255, 255, .10);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    color: #fff;
    font-family: var(--font-body);
    font-size: 15px;
    font-weight: 500;
    outline: none;
    transition: border-color .18s, background .18s, box-shadow .18s;
    box-shadow: 0 4px 24px rgba(0, 0, 0, .18);
}

.help-search-input::placeholder {
    color: rgba(255, 255, 255, .45);
}

.help-search-input:focus {
    border-color: rgba(255, 255, 255, .5);
    background: rgba(255, 255, 255, .16);
    box-shadow: 0 0 0 3px rgba(34, 194, 120, .25), 0 4px 24px rgba(0, 0, 0, .18);
}

.help-search-kbd {
    position: absolute;
    right: 14px;
    top: 50%;
    transform: translateY(-50%);
    display: flex;
    align-items: center;
    gap: 3px;
}

.help-search-kbd kbd {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 2px 6px;
    border-radius: 5px;
    background: rgba(255, 255, 255, .12);
    border: 1px solid rgba(255, 255, 255, .2);
    font-family: var(--font-body);
    font-size: 10px;
    font-weight: 600;
    color: rgba(255, 255, 255, .6);
    letter-spacing: .04em;
}

/* search results dropdown */
.help-search-results {
    position: absolute;
    top: calc(100% + 8px);
    left: 0;
    right: 0;
    background: var(--c-surface);
    border: 1px solid var(--c-border);
    border-radius: var(--r-lg);
    box-shadow: var(--sh-lg);
    overflow: hidden;
    z-index: 50;
    display: none;
}

.help-search-results.open {
    display: block;
}

.help-search-result-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    border-bottom: 1px solid var(--c-border-light);
    cursor: pointer;
    transition: background .1s;
}

.help-search-result-item:last-child {
    border-bottom: none;
}

.help-search-result-item:hover {
    background: var(--c-accent-light);
}

.help-search-result-icon {
    width: 32px;
    height: 32px;
    border-radius: var(--r-md);
    background: var(--c-bg);
    border: 1px solid var(--c-border-light);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 14px;
    flex-shrink: 0;
}

.help-search-result-text {
    flex: 1;
    min-width: 0;
}

.help-search-result-title {
    font-size: 13px;
    font-weight: 600;
    color: var(--c-text-primary);
}

.help-search-result-cat {
    font-size: 11px;
    color: var(--c-text-muted);
    margin-top: 1px;
}

.help-search-no-results {
    padding: 20px;
    text-align: center;
    font-size: 13px;
    color: var(--c-text-muted);
}

/* quick tags */
.help-hero-tags {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
    justify-content: center;
    margin-top: 16px;
}

.help-hero-tags-label {
    font-size: 12px;
    color: rgba(255, 255, 255, .4);
}

.help-tag {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 4px 12px;
    border-radius: var(--r-full);
    background: rgba(255, 255, 255, .09);
    border: 1px solid rgba(255, 255, 255, .14);
    font-size: 12px;
    font-weight: 500;
    color: rgba(255, 255, 255, .7);
    cursor: pointer;
    transition: background .15s, color .15s, border-color .15s;
}

.help-tag:hover {
    background: rgba(255, 255, 255, .18);
    color: #fff;
    border-color: rgba(255, 255, 255, .3);
}

/* ─── SECTION LABEL ─────────────────────────────────────────────────── */
.section-eyebrow {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-size: 11px;
    font-weight: 600;
    letter-spacing: .08em;
    text-transform: uppercase;
    color: var(--c-accent);
    margin-bottom: 6px;
}

.section-eyebrow-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: var(--c-accent);
}

.section-title {
    font-family: var(--font-display);
    font-size: 20px;
    font-weight: 700;
    letter-spacing: -.02em;
    color: var(--c-text-primary);
    margin-bottom: 4px;
}

.section-sub {
    font-size: 14px;
    color: var(--c-text-secondary);
    margin-bottom: 24px;
}

/* ─── CATEGORY GRID ─────────────────────────────────────────────────── */
.cat-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
    margin-bottom: 48px;
}

.cat-card {
    background: var(--c-surface);
    border: 1px solid var(--c-border);
    border-radius: var(--r-xl);
    padding: 28px 24px 24px;
    display: flex;
    flex-direction: column;
    gap: 12px;
    cursor: pointer;
    transition: border-color .18s, box-shadow .18s, transform .18s;
    box-shadow: var(--sh-xs);
    position: relative;
    overflow: hidden;
}

.cat-card::before {
    content: '';
    position: absolute;
    inset: 0;
    background: var(--c-accent-light);
    opacity: 0;
    transition: opacity .18s;
}

.cat-card:hover {
    border-color: var(--c-accent);
    box-shadow: var(--sh-md);
    transform: translateY(-2px);
}

.cat-card:hover::before {
    opacity: 1;
}

.cat-card>* {
    position: relative;
    z-index: 1;
}

.cat-icon {
    width: 48px;
    height: 48px;
    border-radius: var(--r-lg);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 22px;
    flex-shrink: 0;
    border: 1px solid var(--c-border-light);
    transition: border-color .18s, background .18s;
}

.cat-card:hover .cat-icon {
    border-color: var(--c-accent);
}

.cat-name {
    font-family: var(--font-display);
    font-size: 15px;
    font-weight: 700;
    color: var(--c-text-primary);
    letter-spacing: -.01em;
    line-height: 1.3;
}

.cat-desc {
    font-size: 13px;
    color: var(--c-text-secondary);
    line-height: 1.6;
    flex: 1;
}

.cat-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-top: 4px;
}

.cat-count {
    font-size: 11px;
    font-weight: 600;
    color: var(--c-text-muted);
    letter-spacing: .04em;
}

.cat-arrow {
    width: 28px;
    height: 28px;
    border-radius: var(--r-md);
    background: var(--c-bg);
    border: 1px solid var(--c-border);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--c-text-muted);
    transition: all .15s;
    flex-shrink: 0;
}

.cat-card:hover .cat-arrow {
    background: var(--c-accent);
    border-color: var(--c-accent);
    color: #fff;
}

/* ─── POPULAR ARTICLES ──────────────────────────────────────────────── */
.articles-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 12px;
    margin-bottom: 48px;
}

.article-card {
    background: var(--c-surface);
    border: 1px solid var(--c-border);
    border-radius: var(--r-lg);
    padding: 20px;
    display: flex;
    align-items: flex-start;
    gap: 14px;
    cursor: pointer;
    transition: border-color .15s, box-shadow .15s, transform .15s;
    box-shadow: var(--sh-xs);
}

.article-card:hover {
    border-color: var(--c-accent);
    box-shadow: var(--sh-md);
    transform: translateY(-1px);
}

.article-card-icon {
    width: 38px;
    height: 38px;
    border-radius: var(--r-md);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 17px;
    flex-shrink: 0;
    background: var(--c-bg);
    border: 1px solid var(--c-border-light);
}

.article-card-body {
    flex: 1;
    min-width: 0;
}

.article-card-title {
    font-size: 14px;
    font-weight: 600;
    color: var(--c-text-primary);
    margin-bottom: 4px;
    line-height: 1.4;
}

.article-card:hover .article-card-title {
    color: var(--c-accent);
}

.article-card-desc {
    font-size: 12px;
    color: var(--c-text-secondary);
    line-height: 1.55;
}

.article-card-meta {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-top: 8px;
}

.article-card-tag {
    display: inline-flex;
    padding: 2px 8px;
    border-radius: var(--r-full);
    font-size: 10px;
    font-weight: 700;
    letter-spacing: .04em;
    text-transform: uppercase;
    background: var(--c-accent-light);
    color: var(--c-accent);
}

.article-card-tag.amber {
    background: var(--c-amber-light);
    color: var(--c-amber);
}

.article-card-read {
    font-size: 11px;
    color: var(--c-text-muted);
}

.article-card-arrow {
    color: var(--c-border);
    transition: color .15s, transform .15s;
    flex-shrink: 0;
    margin-top: 2px;
}

.article-card:hover .article-card-arrow {
    color: var(--c-accent);
    transform: translateX(3px);
}

/* ─── ARTICLE DETAIL (inline expandable) ───────────────────────────── */
.article-detail {
    background: var(--c-surface);
    border: 1px solid var(--c-border);
    border-radius: var(--r-xl);
    overflow: hidden;
    box-shadow: var(--sh-sm);
    margin-bottom: 48px;
    display: none;
}

.article-detail.open {
    display: block;
}

.article-detail-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 20px 28px 18px;
    border-bottom: 1px solid var(--c-border-light);
    gap: 16px;
    flex-wrap: wrap;
}

.article-detail-crumbs {
    font-size: 12px;
    color: var(--c-text-muted);
    display: flex;
    align-items: center;
    gap: 6px;
}

.article-detail-crumbs span {
    color: var(--c-accent);
}

.article-detail-close {
    width: 32px;
    height: 32px;
    border-radius: var(--r-md);
    display: flex;
    align-items: center;
    justify-content: center;
    border: 1px solid var(--c-border);
    color: var(--c-text-muted);
    transition: all .12s;
    flex-shrink: 0;
}

.article-detail-close:hover {
    border-color: var(--c-danger);
    color: var(--c-danger);
    background: var(--c-danger-light);
}

.article-detail-body {
    padding: 36px 40px 40px;
    max-width: 720px;
}

.article-detail-tag {
    display: inline-flex;
    padding: 3px 10px;
    border-radius: var(--r-full);
    font-size: 10px;
    font-weight: 700;
    letter-spacing: .06em;
    text-transform: uppercase;
    background: var(--c-accent-light);
    color: var(--c-accent);
    margin-bottom: 14px;
}

.article-detail-title {
    font-family: var(--font-display);
    font-size: clamp(20px, 3vw, 28px);
    font-weight: 700;
    letter-spacing: -.03em;
    line-height: 1.25;
    color: var(--c-text-primary);
    margin-bottom: 16px;
}

.article-detail-meta {
    display: flex;
    align-items: center;
    gap: 14px;
    flex-wrap: wrap;
    margin-bottom: 32px;
    padding-bottom: 24px;
    border-bottom: 1px solid var(--c-border-light);
}

.article-detail-meta-item {
    font-size: 12px;
    color: var(--c-text-muted);
    display: flex;
    align-items: center;
    gap: 5px;
}

.article-detail-content {
    font-size: 14px;
    color: var(--c-text-secondary);
    line-height: 1.8;
}

.article-detail-content p {
    margin-bottom: 16px;
}

.article-detail-content h3 {
    font-family: var(--font-display);
    font-size: 16px;
    font-weight: 700;
    color: var(--c-text-primary);
    margin: 28px 0 10px;
    letter-spacing: -.01em;
}

.article-detail-content ol {
    counter-reset: step;
    margin-bottom: 20px;
}

.article-detail-content ol li {
    counter-increment: step;
    display: flex;
    gap: 14px;
    margin-bottom: 12px;
    font-size: 14px;
    color: var(--c-text-secondary);
    align-items: flex-start;
}

.article-detail-content ol li::before {
    content: counter(step);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 24px;
    height: 24px;
    border-radius: 50%;
    background: var(--c-accent-light);
    color: var(--c-accent);
    font-size: 11px;
    font-weight: 700;
    flex-shrink: 0;
    margin-top: 1px;
}

.article-detail-content .note {
    background: var(--c-accent-light);
    border: 1px solid rgba(34, 194, 120, .2);
    border-left: 3px solid var(--c-accent);
    border-radius: var(--r-md);
    padding: 14px 16px;
    margin: 20px 0;
    font-size: 13px;
    color: var(--c-text-secondary);
    line-height: 1.65;
}

.article-detail-content .note strong {
    color: var(--c-accent);
}

.article-detail-feedback {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-top: 36px;
    padding-top: 24px;
    border-top: 1px solid var(--c-border-light);
    flex-wrap: wrap;
}

.article-detail-feedback-label {
    font-size: 13px;
    color: var(--c-text-muted);
}

.feedback-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 7px 14px;
    border-radius: var(--r-md);
    font-size: 12px;
    font-weight: 600;
    border: 1px solid var(--c-border);
    background: var(--c-bg);
    color: var(--c-text-secondary);
    cursor: pointer;
    transition: all .12s;
    font-family: var(--font-body);
}

.feedback-btn:hover {
    border-color: var(--c-accent);
    color: var(--c-accent);
    background: var(--c-accent-light);
}

/* ─── STATUS STRIP ──────────────────────────────────────────────────── */
.status-strip {
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: var(--c-surface);
    border: 1px solid var(--c-border);
    border-radius: var(--r-xl);
    padding: 18px 24px;
    margin-bottom: 48px;
    gap: 16px;
    flex-wrap: wrap;
    box-shadow: var(--sh-xs);
}

.status-left {
    display: flex;
    align-items: center;
    gap: 12px;
}

.status-dot-wrap {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: var(--c-accent-light);
    border: 2px solid var(--c-accent);
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.status-dot {
    width: 10px;
    height: 10px;
    border-radius: 50%;
    background: var(--c-accent);
    box-shadow: 0 0 0 3px rgba(34, 194, 120, .2);
}

.status-label {
    font-size: 13px;
    font-weight: 700;
    color: var(--c-text-primary);
}

.status-sub {
    font-size: 12px;
    color: var(--c-text-muted);
    margin-top: 1px;
}

.status-incidents {
    display: flex;
    gap: 6px;
}

.status-incident-dot {
    width: 8px;
    height: 8px;
    border-radius: 2px;
    background: var(--c-accent);
}

/* ─── CONTACT SECTION ───────────────────────────────────────────────── */
.contact-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
    margin-bottom: 48px;
}

.contact-card {
    background: var(--c-surface);
    border: 1px solid var(--c-border);
    border-radius: var(--r-xl);
    padding: 28px 22px;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 12px;
    transition: border-color .18s, box-shadow .18s, transform .18s;
    box-shadow: var(--sh-xs);
}

.contact-card:hover {
    border-color: var(--c-accent);
    box-shadow: var(--sh-md);
    transform: translateY(-2px);
}

.contact-card-icon {
    width: 44px;
    height: 44px;
    border-radius: var(--r-lg);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    background: var(--c-accent-light);
    border: 1px solid rgba(34, 194, 120, .2);
}

.contact-card-title {
    font-size: 15px;
    font-weight: 700;
    color: var(--c-text-primary);
}

.contact-card-desc {
    font-size: 13px;
    color: var(--c-text-secondary);
    line-height: 1.6;
    flex: 1;
}

.contact-card-availability {
    font-size: 11px;
    color: var(--c-text-muted);
    font-weight: 500;
}

.contact-card .btn {
    margin-top: 4px;
    align-self: stretch;
    justify-content: center;
}

/* ─── CTA BANNER ────────────────────────────────────────────────────── */
.cta-banner {
    position: relative;
    overflow: hidden;
    background: linear-gradient(135deg, var(--c-accent) 0%, #0a4a30 100%);
    border-radius: var(--r-2xl);
    padding: 48px 40px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 32px;
    flex-wrap: wrap;
}

.cta-banner::before {
    content: '';
    position: absolute;
    inset: 0;
    background: url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none'%3E%3Cg fill='%23ffffff' fill-opacity='0.04'%3E%3Ccircle cx='30' cy='30' r='20'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E") repeat;
}

.cta-banner>* {
    position: relative;
    z-index: 1;
}

.cta-banner-text {}

.cta-banner-title {
    font-family: var(--font-display);
    font-size: clamp(20px, 3vw, 26px);
    font-weight: 700;
    letter-spacing: -.03em;
    color: #fff;
    margin-bottom: 6px;
    line-height: 1.2;
}

.cta-banner-sub {
    font-size: 14px;
    color: rgba(255, 255, 255, .65);
    line-height: 1.6;
    max-width: 380px;
}

.cta-banner-actions {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
    flex-shrink: 0;
}

.btn-white {
    background: #fff;
    color: var(--c-accent);
    box-shadow: 0 1px 2px rgba(0, 0, 0, .12);
}

.btn-white:hover {
    background: #f0fdf6;
    transform: translateY(-1px);
    box-shadow: var(--sh-md);
}

.btn-outline-white {
    background: transparent;
    color: rgba(255, 255, 255, .85);
    border: 1.5px solid rgba(255, 255, 255, .35);
}

.btn-outline-white:hover {
    background: rgba(255, 255, 255, .12);
    border-color: rgba(255, 255, 255, .6);
    color: #fff;
}

/* ─── FOOTER ──────────────────────────────────────────────────────────── */
.footer {
    background: var(--c-surface);
    border-top: 1px solid var(--c-border);
    padding: 44px 0 28px;
    margin-top: 80px;
}

.footer-inner {
    max-width: 1120px;
    margin: 0 auto;
    padding: 0 20px;
}

.footer-top {
    display: grid;
    grid-template-columns: 2fr 1fr 1fr 1fr;
    gap: 40px;
    margin-bottom: 36px;
}

.footer-brand-desc {
    font-size: 13px;
    color: var(--c-text-muted);
    line-height: 1.7;
    margin-top: 10px;
    max-width: 240px;
}

.footer-col-title {
    font-size: 11px;
    font-weight: 700;
    letter-spacing: .07em;
    text-transform: uppercase;
    color: var(--c-text-muted);
    margin-bottom: 12px;
}

.footer-links {
    display: flex;
    flex-direction: column;
    gap: 7px;
}

.footer-link {
    font-size: 13px;
    color: var(--c-text-secondary);
    transition: color .1s;
}

.footer-link:hover {
    color: var(--c-text-primary);
}

.footer-bottom {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding-top: 20px;
    border-top: 1px solid var(--c-border-light);
}

.footer-copy {
    font-size: 12px;
    color: var(--c-text-muted);
}

.footer-legal {
    display: flex;
    gap: 16px;
}

.footer-legal a {
    font-size: 12px;
    color: var(--c-text-muted);
}

.footer-legal a:hover {
    color: var(--c-text-secondary);
}

/* ─── RESPONSIVE ─────────────────────────────────────────────────────── */
@media (max-width: 960px) {
    .cat-grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .contact-grid {
        grid-template-columns: 1fr 1fr;
    }
}

@media (max-width: 900px) {
    .footer-top {
        grid-template-columns: 1fr 1fr;
        gap: 28px;
    }

    .footer-brand {
        grid-column: 1 / -1;
    }

    .footer-brand-desc {
        max-width: 100%;
    }
}

@media (max-width: 640px) {

    html,
    body {
        overflow-x: hidden;
        width: 100%;
    }

    :root {
        --nav-h: 52px;
    }

    .nav-links,
    .nav-desktop-cta {
        display: none;
    }

    .nav-menu-btn {
        display: flex;
    }

    .page-wrap {
        padding: calc(var(--nav-h) + 24px) 16px 72px;
    }

    .help-hero-inner {
        padding: 40px 20px 36px;
    }

    .help-hero-title {
        font-size: 26px;
    }

    .cat-grid {
        grid-template-columns: 1fr;
    }

    .articles-grid {
        grid-template-columns: 1fr;
    }

    .contact-grid {
        grid-template-columns: 1fr;
    }

    .cta-banner {
        padding: 32px 24px;
        flex-direction: column;
        align-items: flex-start;
    }

    .cta-banner-actions {
        width: 100%;
    }

    .cta-banner-actions .btn {
        flex: 1;
        justify-content: center;
    }

    .article-detail-body {
        padding: 24px 20px 28px;
    }

    .footer-top {
        grid-template-columns: 1fr;
        gap: 24px;
    }

    .footer-bottom {
        flex-direction: column;
        gap: 10px;
        text-align: center;
    }

    .footer-legal {
        flex-wrap: wrap;
        justify-content: center;
        gap: 10px;
    }

    .status-strip {
        flex-direction: column;
        align-items: flex-start;
    }

    .help-search-kbd {
        display: none;
    }
}

/* ─── UTILITY ─────────────────────────────────────────────────────────── */
.sr-only {
    position: absolute;
    width: 1px;
    height: 1px;
    padding: 0;
    margin: -1px;
    overflow: hidden;
    clip: rect(0, 0, 0, 0);
    white-space: nowrap;
    border: 0;
}

@media (prefers-reduced-motion: reduce) {

    *,
    *::before,
    *::after {
        animation-duration: .01ms !important;
        transition-duration: .01ms !important;
    }
}